FAQs

At BeeHP Store, we want to ensure you have all the information you need before making a purchase. Below are answers to some of the most commonly asked questions about our products, shipping, and policies.

1. What type of products does BeeHP Store sell?

We are your gateway to a world of diverse and distinctive print-on-demand products that celebrate the richness of Scottish Tartan, Independence Day, Native American Culture, African Culture, Polynesian Culture, Viking Culture, and more..

2. How long does it take to process my order?

We typically process orders within 1-3 business days. You will receive a confirmation email once your order has been processed.

3. How long will it take to receive my order?

After your order is processed, it will typically be delivered within 5-7 business days.

4. Do you offer free shipping?

We offer fast and reliable shipping! Standard shipping within the USA is $7.95, and international shipping starts at $8.95.

5. Can I return or exchange my purchase?

Absolutely! We have a 30-day return policy. You can return the item within 30 days of receiving it if it’s unused and in its original condition.

  • For exchanges, the quickest way is to return the item and make a new purchase for the replacement.

6. How do I initiate a return or exchange?

To initiate a return or exchange, please contact us via email at support@beehpstore.com. We will guide you through the process and provide you with a return shipping label if needed.

7. How long does it take to receive a refund?

Once your returned item is received and inspected, we will process your refund within 5 business days. The refund will be applied to your original method of payment.

8. Do you charge a restocking fee for returns?

No, we do not charge any restocking fees for returns.

9. What if my item arrives damaged?

If your item arrives damaged, please contact us immediately at email at support@beehpstore.com. We will either send a replacement or issue a refund.

10. Can I track my order?

Yes! Once your order is shipped, we will send you a tracking number so you can monitor the progress of your shipment.

11. Where do you ship to?

We currently ship exclusively to locations within the United States.

12. How can I contact customer support?

You can reach us via:

  • Email: support@beehpstore.com
  • Address: 2311 Cordoza Ave, Rowland, Heights, CA 91748, USA

If you have any other questions or need further assistance, feel free to reach out to us. We're here to help!